Knowledge base

1000 FAQs, 500 tutorials and instructional videos. Here, there are only solutions!

Ticketing: associate events with a pass

Update 05/07/2026

This guide explains how to associate events with passes (as part of the Infomaniak ticketing system). These parameters will be available once step 1 is completed:

  1. Define the type when creating (subscription, ticket pack, etc.) as well as the basic information and parameters
  2. Associate events with passes (below)
  3. Configure the visual and information related to the pass
  4. Define and collect information from subscribers that will be linked to the passes

 

2. Associate events with the pass

Once the pass is created, you will need to associate the events that will be linked to it:

  1. Click here to access the management of your product on the Infomaniak Manager (need help?).
  2. Click directly on the name assigned to the ticketing concerned by the event.
  3. Click on Programming in the left sidebar menu.
  4. Click on Pass in the left sidebar menu.
  5. Click on the name of the pass concerned.
  6. Click on Associate events:
  7. Choose the events that will be linked to the pass.
  8. Choose the number of tickets that can be associated with this pass.
  9. Choose whether this event will cost extra when added to the pass:
    • A price of 0 in this field allows you to define tickets included in the price of the pass.
  10. Choose whether you want a total ticket limit on a pass:
    • If the event has, for example, 100 seats, but only 10 can be associated, it is at the quota level that you need to set 10.

Once the events are associated, you can view the list of events and make corrections by clicking on the pencil icon ✎ to the right of the event or delete it by clicking on the Trash icon.

An Organizer can decide to add events to a pass after its creation.

 


Has this FAQ been helpful?